Terms and Conditions
Effective Date: 20/02/2025
Last Updated: 20/02/2025
SmartPipAI (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Website”) and use our services.
By accessing or using our Website and services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use immediately.
1. Information We Collect
1.1 Personal Information
When you register, use our services, or contact us, we may collect:
- Name
- Email address
- Phone number
- Billing address and payment information
- Account login credentials
1.2 Financial & Trading Data
If you use our trading automation services, we may collect:
- Trading account details (e.g., brokerage account ID)
- Transaction history
- Risk preferences and trading strategies
1.3 Technical & Usage Information
When you visit our Website, we automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and interactions
- Cookies and tracking technologies (see Cookies Policy below)
1.4 Communication Data
If you contact our support team or join our Telegram/Discord groups, we may collect:
- Messages and inquiries
- Support tickets and resolutions
- User feedback and testimonials
2. How We Use Your Information
We use the collected information for the following purposes:
- Providing and managing our services (e.g., automated trading, customer support).
- Processing payments and verifying transactions.
- Improving our Website and services through analytics and user feedback.
- Personalising user experience based on trading behaviour and risk preferences.
- Sending important updates, marketing promotions, and security alerts.
- Complying with legal obligations (e.g., anti-fraud and KYC regulations).
3. How We Share Your Information
We do not sell or rent your personal data. However, we may share your information with:
3.1 Service Providers
We work with third-party vendors who assist in:
- Payment processing (e.g., Stripe, PayPal).
- Brokerage integrations for automated trading.
- Website hosting and security.
3.2 Legal & Compliance Obligations
We may disclose information:
- To comply with legal requirements or respond to lawful requests.
- If required by regulatory authorities for financial compliance.
- To protect our rights, security, and prevent fraud.
3.3 Business Transfers
If we merge, sell, or transfer business assets, user data may be part of the transaction.
4. Data Security
We implement strict security measures to protect your data, including:
- SSL encryption for secure transactions.
- Two-Factor Authentication (2FA) where applicable.
- Limited access to sensitive data within our organisation.
- Regular security audits and vulnerability assessments.
Despite these measures, no online system is 100% secure, and we cannot guarantee absolute security.
5. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings. The types of cookies we use include:
- Essential Cookies – Necessary for website functionality.
- Analytical Cookies – Help us understand website traffic.
- Marketing Cookies – Used for targeted advertising.
For more details, see our Cookies Policy.
6. Your Rights & Choices
Depending on your location, you may have the following rights:
- Access & Correction – Request a copy of your data and correct inaccuracies.
- Deletion – Request deletion of your personal data (subject to legal limitations).
- Marketing Preferences – Opt-out of marketing emails at any time.
- Data Portability – Request transfer of your data to another service.
To exercise these rights, email us at contact@.
7. Third-Party Links
Our Website may contain links to third-party sites (e.g., brokers, trading platforms). We are not responsible for their privacy policies, so please review them before using their services.
8. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from minors. If you believe we have, please contact us for removal.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify users of significant changes via email or website announcements. Please review this page regularly.
10. Contact Us
📧 Email: contact@
🌍 Website: